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Case Studies

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Customer Service Chatbot
Chatbot (Santosh Shinde)

Customer Service Chatbot

Provide 24/7 support, collect continuous customer feedback and give customer service agents more time to address critical and complex issues.

Automate up to 87% of Customer Service Chats

Every customer conversation is an opportunity to strengthen your brand. JennyBot addresses frequent, simple interactions so your customer service agents can focus on complex customer conversations. Discover how chatbots redefine your customer service offering with little overhead in our “How to Improve Customer Service” live event.

Recapture Crucial Time

Frequent customer issues eat into your support team’s time. When customer service agents can focus on complex issues, and JennyBot automates the rest, you can expect to see time efficiencies like ETK saving 37.4 hours per month at a 54.1% automation rate in a five person team.

Fits With Existing Teams

Build and maintain customer service chatbots in-house, with your existing service team, zero technical skills required. JennyBot’s building tool has been tested by independent examiners and found to be 10 times easier to use than its closest competition.


Connect JennyBot with your favourite CRM or support centre solution. It also works inside popular live chat solutions for effortless transfers between chatbot and human in the same chat window.


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